Privacy Policy
No Hassle For Trades Last updated: 1st August 2026
This Privacy Policy explains how No Hassle For Trades ("we", "us", "our") collects, uses, and protects your personal data when you visit our website or use our services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
No Hassle For Trades is a marketing agency based in Cambridgeshire, UK, providing marketing services to trades businesses.
Data controller: No Hassle For Trades
Contact email: info@nohasslefortrades.com
Contact phone: (+44) 7432426492
Business address: 108 Malvern Road, CB1 9LD Cambridge
If you have any questions about this policy or how we handle your data, please contact us using the details above.
2. What personal data we collect
We collect personal data when you interact with our website or services, including:
Contact and enquiry data: name, phone number, business name, and any details you provide when booking a free marketing audit or contacting us
Communication data: records of calls, texts, and emails between you and us, including through our CRM system
Technical data: IP address, browser type, device information, and pages visited, collected automatically via cookies and analytics tools
Marketing preferences: your consent choices regarding contact and communications
We do not collect any special category data (such as health information, racial or ethnic origin, or religious beliefs) and ask that you do not send us any such information.
3. How we collect your data
Directly from you, when you fill in our audit booking form, contact form, or otherwise get in touch
Automatically, through cookies and similar technologies when you browse our website (see our [Cookie Policy]
From our service providers, such as our CRM platform, when they record interactions with you (for example, call or text history)
4.How we use your data and our legal basis
Respond to your enquiry — We contact you about the audit or service you requested. Legal basis: consent, or legitimate interest in responding to a request you made.
Deliver our services — We provide the marketing services you've agreed to purchase. Legal basis: performance of a contract.
Marketing communications — We send you calls, texts, or emails about our services. Legal basis: consent, given through explicit opt-in via our forms.
Improve our website — We use data to understand how visitors use our site. Legal basis: legitimate interest, or consent for non-essential cookies.
Legal and accounting records — We keep records required by law. Legal basis: legal obligation.
Where we rely on consent (for example, to call or text you about your enquiry), you can withdraw that consent at any time by contacting us or replying "STOP" to any text message.
5. Who we share your data with
We share personal data with trusted service providers who help us run our business. We do not sell your data. Providers we currently use include:
GoHighLevel — our CRM platform, used to manage enquiries, automate follow-up communications, and store contact records
Tradify — used to manage quotes and job workflows (where relevant to a client relationship)
Squarespace — our website hosting provider
Google Analytics (or similar) — website analytics, only where you have consented to non-essential cookies
Some of these providers may process data outside the UK/EEA (for example, in the United States). Where this happens, we rely on appropriate safeguards such as Standard Contractual Clauses to ensure your data remains protected.
We may also share data where required by law, for example with regulators or law enforcement.
6. How long we keep your data
We keep personal data only as long as necessary for the purposes it was collected:
Enquiries that don't become clients: up to 12 months, then deleted or anonymised
Client data: for the duration of our working relationship plus 6 years, to meet UK tax and accounting record requirements
Marketing consent records: retained to demonstrate compliance, even after you unsubscribe
7. Your rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete data
Erase your data ("right to be forgotten"), where applicable
Restrict how we use your data
Object to processing based on legitimate interest or direct marketing
Data portability — receive your data in a portable format
Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal
To exercise any of these rights, contact us at info@nohasslefortrades.com. We will respond within one month, as required by law.
If you're unhappy with how we've handled your data, you have the right to complain to the UK's data protection regulator:
Information Commissioner's Office (ICO) Website: ico.org.uk Helpline: 0303 123 1113
8. Cookies
Our website uses cookies to help it function and, where you consent, to understand how visitors use the site. You can manage your cookie preferences at any time via the cookie banner on our website. For full details, see our Cookie Policy.
9. Children's privacy
Our services are intended for business owners and are not directed at children. We do not knowingly collect data from anyone under 18.
10. Changes to this policy
We may update this policy from time to time, for example to reflect changes in our services or the law. The "last updated" date at the top of this page shows when it was last revised. We recommend checking back periodically.
11. Contact us
If you have questions about this Privacy Policy or how we handle your data:
Email: info@nohasslefortrades.com Phone: 07432426492 Address: 108 Malvern Road, CB1 9LD Cambridge
This policy was last reviewed on 1st August 2026. No Hassle For Trades is registered with the Information Commissioner's Office under registration number ZC211154